Mike B

WELL, I think I have waited long enough, and to be honest, my expectations of FINALLY my LG system up and running appears to be a dead stick, BUT, not so fast!! Bavi...you promised you'd call me about this FAILED LG heat pump system at our home in Port Perry. Spent a lot of money on this conversion last year, and this has been a living nightmare. I have called, I have emailed, I have texted CONSTANTLY, and I appreciate that you had sent out folks that largely have had little effect,or knowledge on getting this thing going!!. All the tech's were polite and tried to be helpful, but this LG Heat Pump system is JUNK,or so I thought, so, where does THAT leave us??...NOT a happy customer!!! Obviously, you just DON'T CARE!!...should have stuck to my guns, AND GUESS WHAT??....I was WRONG (again) So, I ADVISED THE FOLKS AT LG HOME COMFORT THAT i HAVE STUDIED THE INSTRUCTIONS FROM LG (THE MANUFACTURER) THAT WITHOUT ANY MEANINGFUL TRAINING, THEIR REPAIR STAFF, AND THEIR LG SUPPORT TECHS HAVE LOST THEIR MINDS! Neither have the skill-set to correctly set up, and program my LG heat pump...this MUST be embarrassing to leave customers without heat in the winter! I have gone through ALL the install documents for this AMAZING piece of technology, have RESET my system, set the CORRECT parameters, and NOW it is working fine! I have offered to conduct a proper training session for them....... The LG TECH SUPPORT TEAM is a BIG PROBLEM for HVAC companies like LG Home Comfort in Vaughn, Ontario...NOT to be confused with the world wide company called LG Canada....some VERY SERIOUS TRAINING needs to happen at LG Canada tech support, after watching and listening to the poor techs and owner/service manager who have sat on the phone for hours, trying to figure things out! The guys in the field need REAL HELP....NOT the gibberish of replacing expensive stuff, when not at all necessary!! Field companies like LG Home Comfort need to have TRAINED HELP on the phone, and are NOT getting it!! My observations have been flawed, right from the get go, BECAUSE of tech support...in MY DAY, we HAD to know this stuff on our own!! My apologies to Bavi, and the entire crew at LG Home Comfort in Vaughn, Ontario. My apologies to Olivia, who was pretty sure I was an AI contraption of some sort!! My trust in LG Home Comfort has been restored.... Mike Bojeczko Port Perry, Ontario

VERY Professional dirt busters...honest,efficient, hard working, and courteous to what I thought would be a long arduous job, since these duct have probably NEVER BEEN CLEANED at Mom's house. The team was fast, knew exactly what to do, and DID work as a team!! I'm not easily impressed, and ALL I can say is the folks at Cora Duct Cleaning are outstanding...from my phone call, to the finished thorough completion!! I'm telling EVERYONE!! Mike

I have nothing but praise for the folks at LG Home Comfort, all the while putting up with me over time, as I have been CONSTANTLY complaining. I'm sure you may/probably have a service company that you work with, BUT, finding the "RIGHT" service company, like LG Home Comfort, is kinda rare these days. Problem IS, I HAVE LOST any faith in them getting my LG system up and running...because of the faulty advice and back up tech support at LG Canada (the worldwide manufacturer!) Now, however, everything is up and running correctly with some intervention from an independent 45 year experienced analytical diagnostician ....all works like a fine swiss watch now!! Mike Bojeczko Port Perry, Ontario

I needed soils, mulches, and other garden products, and these guys responded quickly,delivered ON TIME....beautiful quality product. Hard to believe that "closer" suppliers would NOT respond, even a text/call to say they cannot fill my needs!! BRAVO L and S Services

We were moving from the Hamilton area to Port Perry last year, and started calling around, well in advance, of our move, which was somewhat flexible October/2021. Not sure why, but, I contacted Port Perry Moving & Storage sort of expecting a hard no, or excessive quote. The nice lady asked "when were we moving?", I replied were were flexible between these dates..."SHE SAID, how about Thursday" ***REALLY?***?? Our guys will be at your home at 8:30 AM, to pack your home, and get it to your new home in Port Perry!!...we were moved in 5 hours!! Later, she called to apoligize,"we took 407 Highway"we added a little extra!! Our WOW DAY was complete. Thanks Port Perry Moving and Storage!!!AAA+++

I've always wondered how Jim, and his crew, have been able to achieve some of the projects JB Contracting has done over some years. Jim's critical thinking, and guidance, often leads to me taking a look at what I wanted. HIS INPUT, and suggestions, have defined for our family, that his expertise, is bar none. Even my father, described Jim, as having "golden hands" and we ALL agree. JB Contracting has worked in 2 earlier homes, one of our businesses, and in cottage country. Visitors right away would ask "who did this?. I'd put my hand up a say "I know, JB Contracting from Toronto....doing "busy" in a great way!

ON MY RECOMMENDATION, a close relative ALSO put in a NEW HEAT PUMP SYSTEM, with Linked Home in Oakville,Ontario, almost a year ago, and nothing but problems, and after a GREAT CALL to LG ( the equipment supplier),problem NOT RESOLVED. Then, we started calling LinkedHome which DID respond, and are attempting to resolve our mutual issues....holding out hope for resolution