Nate took the time to do an in home inspection and then discussed a/c options in detail. Very informative and professional. Nate, Kristian and Aiden arrived at scheduled time. An electrical sub panel was required and installed. Team of Kristian and Aiden were very professional and provided step by step information for proper running of new unit. It was also determined that new furnace filters were required for the new unit. These were sourced and delivered to the house. There was a follow up by Nate the next day asking how unit was operating and if we had any questions at this time. A further follow-up by the office for setting up required City inspection. Awesome customer service.
- Approximate cost of services:
- $8,000.00
- Company Response
Good morning David,
What a wonderful surprise to wake up to a 10 star review from you!
We are happy to hear that you have been happy with our process from start to finish for the installation of your new A/C unit. Nate enjoys going to these in person quote appointments personally to make sure that all of our customers have all of the information they need to make an informative decision. All of the team at Distinct strive to be informative, professional and on time for each and every one of our amazing customers! Making sure that you are left feeling confident and informed about the new equipment that we have installed is very important to us as well.
Our system for follow up after a new installation is something that Nate likes to do personally as well as he wants all of our customers to feel confident and satisfied with their new installations. Helping our customers book their City Inspection is just another step we like to do for our customers.
Thank you again for your kind words and support of our small family run business, we greatly appreciate it!