We bought 2 umbrellas, a table and 6 chairs at Krevco this year2023One umbrella works great the other was always sticky which we thought maybe everything was a little bit tighter so maybe it needed time! NOT!! The bolts ended up bending and 2 small holes were made! Warranty not covered as the company who manufactured the umbrella states that the claim appears fishy!! Like we broke a $1700 umbrella on purposeKrevco said we could buy a new umbrella for $1100 (cost) We took the umbrella apart and found that a major bolt that held the umbrella frame together was missing which caused the umbrella to twist and cause the damage!! Do not shop at Krevco as they could care less about you! We spent $10,000 and have been treated very badly over this! Too bad for them cause we were going to buy another $10,000 worth of furniture for our other deck to create a cohesive look! Bad bad Krevco!
- Approximate cost of services:
- $1,700.00