Reviews

0/10

I have to agree with the other posters. This is a company that does not have any scruples. I had someone come out in April 2006 to fix my garage door. I just wanted one of the door panels replaced. In the end, this very rude technician named Jay had me changing the springs, rollers and hinges. Since I’m not an expert, I assumed that Jay would be honest in telling me what I needed fixed. I was told by friends that none of the items needed to be changed and not only did I pay for things that didn’t need to be changed, he also overcharged me. For example, one roller cost me $24 and I found out that I can get one from Home Depot for about $2. Two years later, the opening and closing of the garage door is worse than before he fixed it. It is rough and the door does not align with the door opening. Also, the tech guy was very rude and dishonest. He told me that if I did not change the springs and it somehow hurt him while he was installing the new panel, I would be liable. Do not deal with this company if you don’t want to be a victim.

Approximate cost of services:
$550.00
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6.5/10

Appliances were purchased around Sept 2006. Went 1st to Appliance Canada and got an excellent quote but wanted to check out Tasco before committing. The salesman at Tasco tried to push Frigidaire appliances when we already knew we wanted Kitchenaid. We asked a few questions about the Kitchenaid that we knew the answers to and the salesman was wrong on the answers. But he did know his Frigidaire products. I guess he was pushing Frigidaire because of more commissions or he just didn't know anything about the other appliances. He told us that Tasco was giving great discounts this month and the discounts were ending in a few days and that we should hurry before it was over. We got him to give us a quote. It was about $900 more than Appliance Canada. He said "great deal eh"? I said you got to be kidding! We got a much better deal at A.C. He asked what was it and he said he would match it. I told him that he would have to beat it by a lot because I didn't like his dishonestly. In the end, we got about $200 less than A.C. but I still felt that I should have went back to A.C. because they were more honest and open. I'm sure they would have matched or bettered Tasco but it was alot farther to drive back. In the end, I found Tasco to be deceptive in their pricing practices so make sure you get other quotes before committing to buying from them. I don't know about their repair service since I didn't have to deal with them for after sales service yet.

1 of 1 people found this review helpful.
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Company Response

Being an informed appliance consumer and looking for the best price can be a bit of roll coaster ride. Tasco is not in the business to be deceptive or to misinform. We respect your opinions and hope that you make another purchase with Tasco.