Kitchen renovation - New appliance purchase
Appliances were purchased around Sept 2006. Went 1st to Appliance Canada and got an excellent quote but wanted to check out Tasco before committing.
The salesman at Tasco tried to push Frigidaire appliances when we already knew we wanted Kitchenaid. We asked a few questions about the Kitchenaid that we knew the answers to and the salesman was wrong on the answers. But he did know his Frigidaire products. I guess he was pushing Frigidaire because of more commissions or he just didn't know anything about the other appliances.
He told us that Tasco was giving great discounts this month and the discounts were ending in a few days and that we should hurry before it was over. We got him to give us a quote. It was about $900 more than Appliance Canada. He said "great deal eh"? I said you got to be kidding! We got a much better deal at A.C. He asked what was it and he said he would match it. I told him that he would have to beat it by a lot because I didn't like his dishonestly. In the end, we got about $200 less than A.C. but I still felt that I should have went back to A.C. because they were more honest and open. I'm sure they would have matched or bettered Tasco but it was alot farther to drive back.
In the end, I found Tasco to be deceptive in their pricing practices so make sure you get other quotes before committing to buying from them. I don't know about their repair service since I didn't have to deal with them for after sales service yet.
- Company Response
Being an informed appliance consumer and looking for the best price can be a bit of roll coaster ride. Tasco is not in the business to be deceptive or to misinform. We respect your opinions and hope that you make another purchase with Tasco.