Belinda Sutton from North York

I think this company should be renamed "Techsystem Wizard" or "Adrian the Wizard". This is the second time I've used this company's services. On both occasions, Adrian performed the impossible. This time I called Adrian in to deal with a long-standing problem with my cable TV. I had been experiencing intermittent disruptions to my cable-on-demand channels ever since I moved into my condo two years ago. The cable company had sent in no less than 15 to 20 technicians on many, many occasions and told me a zillion stories about the cause of the problem. I must have called the cable company 100 times. Still, the problem didn't get fixed. Finally, a week ago, two cable company technicians visited my place again. This time they diagnosed the problem as the cable being damaged inside my unit. They said it was likely damaged behind the baseboard somewhere by the contractor who renovated my unit. Previously, the cable company technicians had said the damage was likely outside my unit or a programming problem in the overall cable company system, among other stories. The cable company technicians installed a new cable that ran across my livingroom floor to the opposite wall. They said that was all they could do ... or I could consider reconfiguring my livingroom to put my TV on the opposite wall ... or I could run about 100+ feet of cable all the way around the livingroom/diningroom and across the kitchen/diningroom floor to my TV. (My condo is large ... almost 1,500 square feet.) I was so upset. I contacted Adrian who scheduled me for an appointment. Within 20 minutes of arriving at my place he had a theory about where the cable was damaged and he asked if he could remove one of the baseboards. I told him to go ahead. As it turned out, Adrian had deduced the exact spot in my entire livingroom/diningroom where the problem existed. And, indeed, the contractor had put a nail into the baseboard that had penetrated the cable wire hidden behind. Adrian fixed the cable and my TV works great now. I am so grateful to Adrian. As I've said, he is a wizard. Don't hesitate to hire this guy. He is incredibly talented and honest and his price is extremely reasonable. I am going to hire him again to add some phone jacks as soon as I figure out where I want to put them. Thank you, Adrian, for another great job!

I searched for more than a year for a company to fix four HVAC (heating/air conditioning) fan coil systems in two condos that I own in an older building (40+ years old) in North York. I must have contacted 20 to 30 Toronto-area HVAC companies in an effort to find a good, honest company that knew how to fix these systems. Elite Mechanical Services was one of the last companies I contacted. I found an ad for Elite on kijiji.ca Brent was so honest and decent. He gave me very reasonable estimates on the four HVAC systems that I needed repairing. Other HVAC companies (including the condo building's recommended companies) told me I needed to replace all the systems at a cost of up to almost $3,000 each! That would have meant almost $12,000! By contrast, Brent recommended I just fix or replace the components that needed fixing/replacing and leave the other components because they were still useful. Brent was not only honest, but he was also very knowledgeable and did a great job ... and he arrived on time for both his estimate and to do the work. When Brent was unable to repair one component (a leaking tray) because it was too badly corroded, he very quickly obtained another tray and came back the next day (despite a very hectic schedule) to install it because he was so concerned about us. His office assistant, Sarah, was also wonderful to deal with. She had to patiently send the paperwork (insurance and WSIB coverage) several times to our condo's property manager before the property manager finally approved Elite to work in my units. Brent also installed a lint box for the dryer in each of my units. I think Elite Mechanical Services is excellent. I would recommend this company to anyone. It's so inspiring to find a good, honest HVAC service that can fix the old fan coil systems. Brent even followed up the day after he finished the work to make sure I was satisfied. I ended up spending a total of about $1,700 (including HST) for the four HVAC units and two lint boxes (instead of up to almost $12,000 quoted by other companies). I am extremely grateful ... and frankly I feel a little like I won the lottery for HVAC companies. :-)

I recently hired Addison to check for bed bugs in my apartment after I got bitten in several places on my body while I was sleeping at night. After doing some research on the Internet, I called Addison The Bed Bug Experts and spoke to "Avery". He agreed to do an inspection at 1 p.m. the next day. Avery's service was outstanding from start to finish. He called me about 12:30 p.m. to let me know he was on his way. He arrived almost exactly at 1 p.m. He immediately began inspecting my place -- thoroughly checking the beds in both of my bedrooms plus the couch. He also checked furniture and other items near the beds and couch. He took both of my beds apart -- removing the mattresses and slats to get a closer look at the frame and the crevices where the bugs (if they existed) could hide. While Avery did this, I asked him a zillion bed bug questions. He was incredibly knowledgeable and patient, answering every one of my question with expertise. Thankfully, Avery's inspection didn't turn up a single bed bug in my place. However, Avery told me I would still need to monitor the situation to see if I received any more bites over the next month. He offered some possible explanations for my bites although I may never know for sure what caused them. I found Avery to be very honest and he was very respectful. He was also very neat and tidy in doing his inspection. He carefully folded all of the bed linens and coverings into one neat mound when he took my beds apart so that the bed coverings could be easily placed back onto the beds when he was done. I was relieved the inspection didn't turn up any bugs. I will most certainly call back Avery if I get any more bites. I highly recommend this company. The service Avery provided was prompt, reliable, reasonably priced, extremely well informed and extremely thorough. Although I hated to shell out $100, I think it was money well spent. I've posted a similar review to this one on yelp.