Reviews

10/10

Alex and his team were amazing! He listened to my needs and concerns, and was very sensitive and attentive to the ongoing issues with a very diffucult and un-coperative neighbour. He went above and beyond on several occasions to put me at ease. He went out of his way to help me with a few little extras that I could not have dealt with on my own. Truly a great person, and a pleasure to deal with. Please don't hesitate to hire or consider this company for your job. I can be very picky, but that didn't seem to phase him at all, which meant a lot. When a customer feels heard and understood, that goes a long way to making you feel you're going to get a great job done, by great people. Thank you Alex! I will recommend you to as many people as I can, and if I'm ever in need again, you can expect a call from me!

Approximate cost of services:
$1,695.00
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Company Response

Thank you so much Daiana!

10/10

Sheraz knocked on my door after seeing some roof damage while he was working on a neighbours roof. He took pictures with his cell phone, and showed me what i didn't realize was there. The damage was not easily visible to me, even when approaching the house, but it was very clear he was right. He offered to do the repairs on the spot, and he was able to point out some other minor things he was able to address for me at the same time. I truly appreciated his honesty, and the time he took to explain it all. Good, honest companies and workers are hard to come by these days, so I decided to write this review to tell you - he's a good one.

Approximate cost of services:
$0.00
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10/10

Note - I preferred not to disclose the full cost of this job. Thank you.

Approximate cost of services:
$1.00
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10/10

John and his team were incredible! Their professionalism and work ethic was outstanding. These guys really know what they're doing, and the quality of their work is evident. I've had many compliments from neighbours, not just on how it looks, but they were able to see first hand the effort they put in and the quality of the work being done. I'm sure they will get other customers from my street in the future. I've also recommended them to friends and family, who were all impressed by the work that was done, and the end result. If you are looking for a fair price, and QUALITY, then stop here. I have another project in mind for some time next year, and there is no question who I will be calling to do the work. Thank you John, Daniel, and the team for putting my mind at ease every step of the way, and the excellent quality of work. *Note - I preferred not to disclose the cost of this job.

Approximate cost of services:
$1.00
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Company Response

Thank you so much for taking the time to write this review. I am proud of all of my teams efforts and their hard work. All of us at Solocrete appreciate all of your kind words and recommendations. We look forward to doing work for you in the future. It was a pleasure doing work for you and your family. All the best - John

9/10

I called to have two outdoor hose faucets replaced as they were leaking. The original plumber couldn't make it for our appointment, so I asked them to send whomever was available. They sent Iman Rahimi, who I found to be so pleasant and knowledgeable. The job itself was not big or complicated, but he seemed to enjoy his work which put me at ease. As a homeowner, you always worry about whether the work will be done well, but after I saw the care he took to ensure the job was done right, I knew I fount the right person and the right company to do the job. I will definitely keep this number handy and will certainly recommend them.

Approximate cost of services:
$250.00
Any advice to offer fellow homeowners facing a similar project?
Be wary of companies who charge a fee for an estimate. I've received quotes from $60-$100 just for a quote - without them even doing anything. In this economy, who can afford to lose that much money on an estimate if you decide not to go with that company? By paying this fee, they've got you where they want you. I didn't have this issue at all with New Canadian Drain. It's nice to see a company that does business the RIGHT way.
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Company Response

Hi Daiana, thank you for sharing your experience and feedback with fellow homeowners. We are very pleased to know that you are satisfied with our services. Iman, as well as all members of our team, take great pride in their workmanship and like to ensure that they complete their jobs efficiently and that customers are satisfied with our services from start to finish. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to your continuing business Until next time Daiana, take care.