Great techies, the first one who came to check the water heater was very helpful and knowledgeable! He said the issue was the Acoil for the AC. Then the AC techie was also very nice and helpful and confirmed it was the A coil. He ordered the part and it arrived the same day! He is here today installing it! My only issue was with booking the service calls. I told both service desk folks it was the A-coil so why didn't they provide the part to the tech before he came? 3 days I have had to take off work to have the service tech's come. The tech's are great! Always feel confident that they will fix things correctly, it's the service desk who take the information that need some fine tuning!
- Approximate cost of services:
- $500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?