Raccoons were congregating on my roof, doing damage by ripping shingles and tearing away at caulking. I had hired Ilir and his company to re-do a flat section of my roof a couple of years ago and had been very pleased with their work and their work ethic, so I contacted him to see if this type of small repair was something they would undertake. Ilir not only repaired the areas I could see, but also, after taking and showing me photographs of additional damage I couldn't see without being up on the roof, targeted other areas that if left unrepaired would have resulted in leaks. He and his colleagues completed the work quickly as they were genuinely concerned about my home. This work was done in November 2020. In April 2021, the raccoons returned and again they damaged areas of the roof, and tried to tear their way through the seal to our skylight. I had initially contacted Ilir to see if he would repair some leaking eavestroughing/downspouts, and while on the roof, he was able to alert me to this new raccoon damage. Of course, he and his colleagues fixed everything. Ilir genuinely cares about his customers, and he and his company are trustworthy and capable. I recommend them for both big and small jobs. Each service call cost approximately $400 plus the cost of a package of shingles.