Stan and his crew did a great job finishing our basement and we are very happy with the final results. Stan is friendly, honest, reliable, patient, and accessible. His crew is a great group of individuals who we found to be trustworthy, hard working, and pleasant to deal with. When searching for a contractor, Basement Experts was not the cheapest bid, however Stan impressed us by the time he took to educate us on construction options/finishes and we were also impressed by the level of detail in his written contract. As business professionals, my husband and I were rarely able to be home during the weekdays and we appreciated Stan’s flexibility to meet with us on evenings and weekends. The renovation itself went smoothly, with the occasional bump or misunderstanding that Stan was able to address and resolve in a timely manner. Any delay that was encountered was offset by the crew working weekends and we ultimately finished the reno just outside of our 5 week timeline. If I was to offer any constructive criticism, it would be that our expectations could have been managed better from the onset of the renovation and communication could definitely be improved between Stan, his Project Manager Edward, and the crew. That said, all communication issues were eventually resolved and in the end we got exactly what we asked for, for the price we had agreed on, within the timeline we expected. We would definitely recommend Stan Boigon and his crew to our friends and family. We will keep them in mind for future renovations!
- Approximate cost of services:
- $33,000.00
- Company Response
We are always striving to improve all areas of our process, and we incorporate solutions from every project, learning from individual situations. Communication is our #1 system priority, to which we are committed to a high level of efficiency. We are very glad you were pleased with the project, and would recommend us - many of our projects come from client referrals.