Reviews

0/10

You get what you pay for !!! 2 years ago they came to my door asking if I wanted my lawn aerated. It was cheap so I said ok. Last year they called and wanted to know if I wanted to pay in advance to have it done again. I thought it would be more convenient because I don't normally have cash at home so I said ok and pre-paid. When they came and did the service, they did not do the narrow strip on the other side of my driveway !! I called and complained since I had paid for a full job. They offered to come back but I did not think it was worth the time for someone to come back so I said don't bother. This year I pre-paid again and today they did the same thing !! I guess if they get their money in advance then they figure they can do less of a job !! I WILL NOT BE USING THIS COMPANY ANYMORE !!!!!! PROPERTY STARS GETS NO STARS FROM ME !!!

Approximate cost of services:
$50.00
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Company Response

Hello Ian, thank you for your review. We have just recently become members of HomeStars and have been made aware of this online review. We apologize for any inconvenience our service or customer service has caused. Please do not hesitate to call our Head Office, toll free 1-866-912-5296, Monday-Friday 9am-5pm if your issue was never resolved. We hope you are having a wonderful summer!

10/10

Our home was in need of window replacement (pretty badly) and we were not sure where we should buy them. There are so many companies out there, who do you choose ? About two years ago we decided to talk with Sunrise Windows and get a quote. Ray came over one evening, took all the measurements and explained the benefits of Sunrise (with no pressure) and what sets them apart. I was pleased to learn that they offer a lifetime warranty (to the original purchaser) on all their windows. Most other companies only offer limited time warranties. We replaced five smaller windows last fall out of necessity trying to break up the expense of doing everything at once. Due to another cracked window this spring we needed to replace a few more so we went back to talk with Ray about lining that up. Ray explained to us that they had special pricing on at that time so we decided it was in our best interest to replace all of our remaining windows (15 in total) to take advantage of the promotion. The installers were very professional and did a great job and Ray and the whole sales team went above and beyond to make sure we were completely satisfied. We absolutely love our new windows and have nothing bad to say about the whole process. I would highly recommend Sunrise Windows to anyone. Great product and amazing service !! They have an amazing showroom on 50th street so if you are entertaining the thought of looking into new windows, I highly recommend checking out the showroom and having a chat with the sales team. Thanks for everything Ray !!

Approximate cost of services:
$14,000.00
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Company Response

Sunrise windows would like to thank you for your very positive review about our company....Thank you Ian!

10/10

We needed to replace our hot water tank and I figured that while I had a plumber here, it would make sense to run a gas line for a BBQ to our deck and also replace our no freeze faucet on the side of the house since it was not very good any more. Butler said that they needed to do a quote for the gas line but they could also incorporate the rest of the job in the quote as well. Kevin came out to do the quote and was very professional. I knew right away that I could trust them to do good work. Another good thing about the quote was that Kevin noticed the vent for the hot water tank was only 3" and needed to be 4". Without the estimate, that detail would have been overlooked and we would have had a problem on the day of the work. As much as I did not want to have to change it, I'm very glad that the issue was caught and that things are proper now. Bryce, Rod & Kale did an excellent job and I am very happy at how efficient and professional they were. I would not hesitate to recommend Butler Plumbing to anyone I know and I will definitely use them again in the future. Thanks Kevin.

Approximate cost of services:
$2,890.00
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Company Response

Ian, That is great. I'm glad you were pleased. I honestly appreciate the review. Thanks for taking the time to write. I hope you and you family enjoy years of hot water, BBQ's and lawn watering. Take care.