I have been a client of Dupont Heating & Air Conditioning for a few years now. Last weekend they surpassed themselves in terms of their service. I needed to have an outdoor air compressor disconnected, reconnected and serviced very quickly due to the fact I am listing my home for sale this week. Last Saturday, I had a workman at my home to replace the wood platform the air conditioner was sitting on as the wood had rotted. He quickly determined he could not do this without disconnecting the air conditioner. I called the answering service for Dupont Heating and left a panicky message. Within one half hour, Mario responded to my call and came to my home to safely disconnect the air conditioner, thereby allowing the workman to repair the platform. Again on Monday, I implored Dupont Heating to return that same day (preferably in the morning) as the weather that day was 20 Celsius with snow expected the very next day with a severe drop in temperature. Again, Mario and his technician Alex arrived by noon on Monday, reconnected and serviced the unit which is now good to go for the summer for the new owners.
- Approximate cost of services:
- $500.00
- Company Response
Good Morning Domnica, I was so happy that we were able to get a prompt appointment as with your situation was very time sensitive. Thank you for taking the time to review our services. Your kind words and loyalty is greatly appreciated. I have noted your review on your account as well. Hopefully we will have the pleasure of doing business with you at your new property! All the best with the move. -Samantha, Dupont Heating & Air Conditioning