Reviews

10/10

We bought our century home a year ago and within 6 months our eaves-trough/roofing system was in dire need of replacing. Our galvanized steel system was failing miserably. Rain water was pouring next to our house resulting in extreme dampness and mould in our basement. Our woodwork siding was also rotten in many places and when the previous owners had redone the roof several years ago, not only had they just layered new shingles over 2 layers of old shingles, they had neglected to address the fact that our roof had zero ventilation resulting in cooking worthy temperatures in our finished attic and faster roof deterioration, among other worries. (All of which we learned through the expertise of D'Angelo & Sons) After meeting with several companies who specialize in roofing systems, we felt the most comfortable and informed by our meeting with Jim from D'Angelo & Sons. His level of professionalism and transparency was incredible and although the project in question was much more substantial than we had first imagined (new downspouts, soffit, fascia, flashing, eaves-trough, rain barrels), we knew that approaching it with D'Angelo would mean that the job would be done extremely well and we would be worry-free. Better to have such a job done once, well, than to try and cut corners only to have to redo work later down the road. From our very first meeting with Jim right through to the follow-up meeting with our project supervisor after the job was done, everything was incredibly smooth, pleasant and impressive. We also learned an awful lot about our house. We must also commend D'Angelo for their culture of going above and beyond in the customer service department because our sales associate Jim took very ill following our quote consultation. Note only did we get another fine sales associate in Matt, we were visited in-person by John, the owner, to finalize colours and sign our contract plus we were telephoned by Jim's daughter who offered his apologies for not being able to continue with our account. Furthermore, we couldn't have asked for a more personable, courteous, efficient or perfectionist crew. Not to mention the lovely gift basket we received at the end of it all. We will continue to recommend D'Angelo & Sons to anyone who needs roof work done and will certainly be using them again to replace our roof when the time comes. This company is phenomenal.

Approximate cost of services:
$7,500.00
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Company Response

Carin thanks for the details! We are sure the kind review with help continue our success in the industry.

10/10

When we bought our house last August we new from the home inspection that we would have to replace our side entry door sooner than later. It was a generic hardware store door with lots of rust and a sill that was both too short and poorly angled so that water and snow constantly rested against the bottom of the door. We met with several door and window companies but Clera was clearly in a league of its own. The sales representative, Gerald, was friendly, patient, attentive and invested. He helped us choose a door and trim that fit our century home and explained the features of the door and installation that would ensure we wouldn't experience the same problems again. He also initiated re-attaching the seal of the door by drilling it in place, as it had just fallen off the week prior, saying that it was no trouble at all. He gave a us a time line of 6-8 weeks for the door to be ready and, as promised, a quiet and efficient door installer came to our house and had everything changed in a few hours. The door and trim look terrific, the sill is longer and angled perfectly, and we are very pleased with our experience overall. Excellent customer service and a high quality job.

Approximate cost of services:
$1,550.00
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Company Response

Dear Carin. We are very pleased that you've had a positive experience with Clera. We strive to exceed our customers expectation on every installation and we're happy that we succeeded with you, as well. Enjoy your new Clera products!

10/10

The piano expertise and superior customer service of this company is beyond comparison. Knowledgeable, courteous and skilled staff, well-priced services, excellent communicators -- So impressed! Highly recommend Universal Piano Services for any piano need. You will be in the best hands. They are the real deal.

Approximate cost of services:
$550.00
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