Josephine from Etobicoke

Alex Bisnet serviced my furnace and two gas fireplaces. He was pleasant, courteous and professional. Alex came within the designated time and also completed the job within the expected time allotted. He was very tidy and respectful of my home. I appreciated his helpful tips as well.

We had a fairly significant interior renovation done in our home and our ducts definitely needed attention - especially after the demolition phase of the project. We decided to book our duct cleaning service with Dave's after reading some positive reviews online as well as discussing the job with the representative who answered the phone. He was very professional and followed up with us immediately. Andrew and Shane arrived punctually on the scheduled date - actually even a few minutes early. They were both very courteous and respectful of our property. They worked quietly and efficiently and got the job done in about 3 hours. They were very receptive to our questions and took the time to explain the process to us. The before and after photos were very impressive. We definitely felt good about turning our furnace on for the first time this season after they were finished!

We employed GarCon Building Group to undertake an interior renovation project that involved removing a partial wall in our living/dining room as well as modifying our master bedroom to include a larger ensuite and a walk-in closet. The cost of the project was in line with the estimate that was provided. Adam responded to our inquiries quickly, made suggestions and was agreeable to make changes when we requested them. We very much appreciated Adam’s efforts to address our concerns in a timely manner. Members of his team were always courteous and pleasant to deal with - especially the crew that did the demolition work. Most of the trades that were brought in did good work. We were particularly impressed with the work and reliability of Nael and Scott who did the tiling. Alex the dry Waller and Jacob the electrician were also very dependable. The overall process was relativity smooth culminating in a successful project.

This furniture store on the Queensway has very poor customer service. The staff requires training in returning calls from clients and contacting them when there is a delay in their order. I ordered furniture at this store at the end of February. Despite being told I would receive the delivery in 8 to 10 weeks, the furniture arrived 13 weeks later. The chair was damaged and they indicated they would reorder it. I received the replacement chair on November 9th - more than 8 months later! I would have purchased furniture elsewhere had I known it would take this long to receive it. My problem with this store is the number of calls I had to make to inquire about the status of the chair that went unacknowledged and unreturned. I think the staff takes their cue from the store manager Marisa - she made the sale in the first place - but then took no interest in assuring that the delivery was made. I had to resort to going in to the store in person to actually speak to her and later, when I still received no answers to my calls after another missed deadline, to state that I would be contacting head office if she did not respond. I will not return to this store that is sorely lacking in customer service. It is a case of making the sale and then forgetting about the customer.

I called Atiar after reading positive reviews of his company's service on this website. He answered my call in the evening and set an appointment date for the next morning. He was prompt and efficient. He corrected the problem with the gas igniter and the stove is now working. I would definitely call his service again when I am in need of appliance service repair.