Was initially told it would take 10 days to come across country, then told it could take 20 days. I even called and was told it would be there the following friday, well it is now over 3 weeks and still nothing. A text was sent on tuesday to find out if it would arrive this week.... no reply. I have moved from Nfld to NWT in 14 days, from NWT to ON in 12 days, but cant make it from BC to NS in 3 weeks, really! Not a happy camper and will never recommend this company!
- Approximate cost of services:
- $2,050.00
- Company Response
Dear Cameron,
Trillium Moving is a long distance consolidated mover. As per our confirmation, quote and agreement we offered a pick up date of August 20th in BC with a departure of the truck a few days after that. From the departure it we confirmed with you that it would take approximately 18-21 days for the goods to arrive.
We contacted you today to confirm that the goods have arrived and you are accepting your delivery tomorrow, which is right in line with the ETA provided to you at the time of booking.
We would like to say that we appreciate and value your business and would still like to address the situation with you and hopefully turn this experience around for you.Please contact our office at your convenience and we would be happy to address any issues about ETA with you. Thank you for moving with Trillium Moving and Storage Services.
Trillium Moving and Storage Services Inc.