On the day of my move, City Wide sent two guys who had each been with the company less than one week. The company had not told them all of the detailed list of items I had filled out beforehand and they were not prepared. The move took over 8 hours, even with myself and others helping the movers lift boxes. They charged us for each and every hour and told us they would not do anything to repair the dents in the walls that their inexperienced movers made. They had terrible customer service (although the movers themselves were nice guys). The movers also did not have anything to put down on the carpet and tracked their dirty shoes all over our new home. I would never use City Wide again and recommend that you stay away.
- Approximate cost of services:
- $1,000.00