Roger from Vancouver

Needed to replace a leaking hot water tank that was almost 15 years old. On calling Milani I got a list of expected approximate charges. My technician, Mohammed, arrived within the time frame given. Due to the cramped location of the tank and its age, replacement took somewhat longer than anticipated. To be fair, a number of new regulations now in effect also required additional parts and work. The technician worked tirelessly until everything was done, then walked me through procedures that need to be followed for maintenance and in case the pilot light would go out. After all checks were made and clean-up was done the job was finished. The bill was larger than originally expected but seemed reasonable for the work required. Further work for furnace maintenance and other odd jobs will be scheduled. Thanks Mohammed!

Re: Order AM00080331 Stopped by the store and were greeted by Salesman Lawrence. He showed us around to the washers we were looking for and was knowledgeable in the pros and cons of different brands. When we selected the one we wanted, he even gave us a price break, making it the best deal of all the stores we canvassed. We scheduled delivery for the following weekend. The estimated delivery time was not met, but that can be difficult when projecting times from the day before. It arrived 90 minutes later and deliveryman Deep and his associate made short work of removing the old washer and installing the new one. It was hooked up and tested, and they were done in 20 minutes. A quick, pleasant experience. Love the new washer - well done guys!