Keith D from Scarborough

I needed to get my Staircase landing painted so I called Honey Do. Mike was professional and provided great service at a reasonable cost. He gave us useful tips for selecting paint colors and ensured that the job was done right. Mike was professional and easy to work with. Thanks Mike for your great service and for going the extra mile.

Out of all the companies I called, Brock was the only one that sent a sales person to my home to provide a Quote. Once the order was placed it took multiple calls and follow ups to get a response. The issue was that the door had to be custom ordered and therefore there was a delay, but I was not advised of this, and as a result nearly cancelled the order. However once all was sorted the rest went smoothly. The company made good by covering the difference for the custom changes and Bride was helpful scheduling and coordinating the install. Also the installers, Ben and Jeff did a fantastic job with the door. It was very nice to see them take pride in their job, they also cleaned up well after. Overall the communication could have been better and I would have appreciated being in the loop. That said, the end result was of high quality and I'm happy with the door.

My garage door would only partially open and I had to manually yank it open so I had to get it repaired. Thanks to all the reviews on Open Sesame I decided to call the company. I got Steve on the phone and he was very friendly right off the bat. He asked me a few questions about the problem and in a few minutes was able to find a solution. He then walked me through the steps to fix the issue at not cost. Now that's what I call fantastic customer service. If I need my garage door serviced or replaced in the future I will definitely call Open Sesame.