Reviews

10/10

Rafi came over to perform some maintenance on my furnace. He was very thorough and explained exactly what he was doing every step of the way. He was obviously very knowledgeable and I was very confident that all necessary steps were taken to ensure that my furnace would continue to function properly. I'm very happy with the service that Rafi provided and will definitely be calling him again.

Approximate cost of services:
$120.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

John thank you for your review. It was
A pleasure

10/10

Gary and his team were very professional and very competitive in their pricing. The guys did a good job replacing the eaves, down pipes, and fascia. Unfortunately, towards the end of the day, the rain started to come down hard and it was not possible to complete all the work the same day. They came back a few days later to finish caulking around the garage, but there was still some garbage left over on the walkways and the grass from the old eaves. After Gary followed up to see if everything was good, I explained that there appeared to be at least one scratch on the new eaves and there was still some stuff that needed to be cleaned up (I hadn't got around to cleaning it up myself). Gary had someone come back to repair the scratches and they also cleaned up the walkways around the house. Century Aluminum made a real effort to make sure that everything was satisfactory.

Approximate cost of services:
$2,400.00
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Company Response

John thank you so much for your kind review. We are very proud of our team here at Century Aluminum, as everyone is highly committed to providing an exceptional service to all our customers.

9/10

I was very happy with how Mykola was able to explain the advantages of a metal roof and why the metal roof from ZIM was better than other metal roofs. The cost was also very competitive as compared to other roofing companies. The work was started very promptly and was completed within a couple of days. The installation was completed back in August 2013. My only minor issue was that a small portion of the excess wood and scrap shingles from my old roof were left under the metal roof, so I'm not sure if that will cause any issues with mold build-up or with the overall ventilation. Overall, I'm happy with the workmanship and the roof looks great.

Approximate cost of services:
$14,000.00
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Company Response

Dear John,

Thankyou so much for your positive review! We work hard to achieve excellent customer service. We also strive to better our performance as we go, so we`d like to thankyou for your critique.
We`re so glad Mykola went above and beyond to assist you, and we invite you to revisit our company should you need any future services done.

-Zim Group