Reviews

10/10

Excellent service provided by this company! We first had Bulut install our Nest thermostat, and then he helped us choose the right systems to replace our dated furnace and A/C with high efficiency ones. Marcin and his associate (sorry, don't have his name) were extremely punctual, efficient ,with great attention to detail, tidy in their work were the ones who installed our furnace and A/C. Only good things to say about this company and its employees and highly recommend to those interested in any HVAC related work!

Approximate cost of services:
$8,000.00
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10/10

We are extremely happy with our recently installed sliding patio door with built in mini blinds by Fortress Windows and Doors. Excellent quality of the product, definitely superior to what can be seen in the major hardware stores. Great service provided by our installer Dave who arrived at the scheduled time, willing to answer any questions about the product and installation process and made sure we are completely satisfied with his work. When we hired this company, we knew exactly what to expect,since we previously had our front door replaced by Fortress W&D, and we were extremely pleased with their work at that time also. We would definitely recommend this company to anyone interested in their services. Thank you Fortress Windows and doors !

Approximate cost of services:
$1,900.00
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Company Response

Hello Ovi, thank you for taking a moment to share your experience with Fortress Windows and Doors. I think that when people call back the same company to do work in their homes multiple times, it is a great compliment, and we thank you for that. It shows that you are a satisfied customer who trusts our company to perform at a consistently high level of professionalism. Our reputation is built on satisfied customers like you Ovi and we thank you once again for your business! Steve

10/10

We just had our front door replaced by Fortress Windows and Doors, and we are absolutely satisfied and impressed by the total professionalism, punctuality and friendliness shown by this company and all the members of this team with whom we had the pleasure to do business with. Aside the fact that the quality of product delivered and the quality of the installation service matches entirely the previous agreement at the time of quotation, now we really understand why all the reviews about this company are so positive. We would definitely do business again with and fully recommend this company to anyone who expects an excellent product and service. Thank you Steve McCue, thank you Stan,thank you Steve Mercer!

Approximate cost of services:
$3,300.00
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Company Response

We appreciate your glowing review Ovi and Susan. Excellence is our goal in every transaction we encounter from the first introduction to the finished product installed. Let me say, we aren't perfect, occasionally mistakes are made - we're human after all. Sometimes our suppliers make an error in production as well but we will always discuss our situation with our clients openly and honestly and keep them aware of what exactly is happening. We won't try to hide mistakes and we will always accept responsibility whether it's our fault or not. When our clients entrust us to do a professional job - that's exactly what they'll get and so there will be a resolution to every situation that arises. Truly, it's not what happens, but how we handle it that matters. We strive to set ourselves apart from the competition both in supplying top quality products and top quality service. Thanks again for your awesome review and your home certainly has a great fresh look with your new front door.