David from Burlington

For those readers who are like myself and need everything in the first paragraph or it will not be read, Inline Fibreglass windows and installation services are the best experiences I have had in my home upgrade process. Background: 46 year old typical side split in Burlington, typical original builder grade windows which acted more like a bug screen than a functioning window. I had several companies from around the area come in and give me their sales pitch and quotes, all of which were breathtakingly terrible experiences. The sales people were aggressive, the quotes left me wondering just what materials these windows were made of (vinyl and glass could not be that expensive), and then it was a struggle to get them OUT of my house at the end of it. In the end, I had 2 windows replaced by one of the big box home retailers because they just had to be (mistake). After a couple of year of other projects, I had to get back to that ugly window thing again. Contacted Inline Fibreglass, things were not so ugly this time. The Service: Sales people were polite, timely and they listened. They didn't have the demo "stuff" ("now, can you feel the heat from the light behind this glass") because they didn't need to. They listened to my needs and prepared their quote based on that, no suggestions, no additions. The Installation crew arrived on time for both the measurements and the installation. I had no concerns in regards to this being the third installation they were performing, Mike and Tony have been doing this job for years and it shows. Their knowledge and performance are excellent. The Product: The windows I have had installed are SOLID, attractive and perform so much better than the ones they replace that comparisons are useless. My curtains no longer move when the wind blows, my heating and cooling bills are significantly lower, and we can no longer hear conversations taking place on the sidewalk in front of our house. In fact, it took weeks to get used to the lack of noise from outside. As far as price is concerned, excellent value given the product and service. I am now even more confused as to what those others were charging for seeing as they could not match quality of product or service AND they were charging so much more. the end of the story is, I am so pleased with this experience that those 2 windows I had done 4 years ago by that big box retailer will be replaced in short order. Hope this helps