C. Kwan from Mississauga

After 8 years, the oven in my mother's range stopped working. The stove top worked fine, but the oven would only increase 1 degree every minute. It's a Kitchen Aid so we expected a much longer life span. After looking up several appliance repair businesses on HomeStars, I called JSN to come in and take a look. After opening up the back of the panel and examining everything, Sam told us the motherboard was the issue and we needed it replaced. He advised us that it would be expensive and gave a quote of $600. We considered purchasing a new range during the Black Friday sales; however, my mother really liked her range and we trusted that the new part would fix the issue. Sam advised that the part would take 5-10 days to arrive. The part arrived in 9 days and he called right away, came over and replaced the motherboard. He checked to make sure both the stove top and oven were working properly before he left and even gave some helpful info on the self-cleaning function. It has been 1.5 weeks and everything is working great again. We’ve made a couple of roasts and have had no problems with the oven. JSN deducted the cost of the initial visit from the total cost and gave a seniors discount of $20. Sam wore a mask, sanitized at the door, and wore shoe covers, so we felt safe having him inside to do the repair. I would certainly contact them again if we have issues with any of our applicances.

Our work was actually done in 2018. In submitting a review for another company, I realized that I had neglected to submit a review for Roofs on Homes. Even though their quote was not the cheapest (it was in the middle of the range), we went with Roofs on Homes based on my interactions with Danny. He was very professional and informative and conducted a thorough inspection by climbing onto the roof and into the attic, whereas we had some companies give a quote from the sidewalk. When advising on the condition of our roof and attic and outlining the different options, he also noted that there was a leak in the chimney which they could repair at no cost. We upgraded to the Winter Guard underlayment and added a Max Vent for better attic ventilation. We also had 2 exhaust vents installed so we could put in bathroom fans in a future project. The roof installation took place during a bad heat wave. I was concerned the roofers might rush through the job to get out of the sun, but they all worked very diligently late into the day and one roofer came the following day to finish up some of the work, which reassured me that they were being thorough. I was very impressed with the work ethic and professionalism of all the workers. I highly recommend Roofs on Homes for their outstanding professionalism and work ethic.

We're very happy with the service provided by Gary and his team. We were emailed a detailed quote to replace our eavestrough and downspouts less than a week after contacting Century via their website. The guys who did the work (Robert and one other guy) were very friendly and answered all my questions thoroughly, and they cleaned everything up once the job was done. The cost was very competitive, and we're happy with the work. I highly recommend Century and would not hesitate to use them again in the future.

My father, who is elderly and has some dementia, flushed something down the toilet and clogged it completely. Chris Ford quickly unclogged the toilet, scrubbed it and cleaned up. It was a rather embarrassing situation for us, but Chris was very understanding. He was courteous and friendly and explained everything that he would be doing. This was the first time we've ever needed to call someone to deal with a plumbing issue. If we ever have plumbing problems again, we won't hesitate to call Mr. Rooter, and we would certainly ask for Chris.