After 8 years, the oven in my mother's range stopped working. The stove top worked fine, but the oven would only increase 1 degree every minute. It's a Kitchen Aid so we expected a much longer life span. After looking up several appliance repair businesses on HomeStars, I called JSN to come in and take a look. After opening up the back of the panel and examining everything, Sam told us the motherboard was the issue and we needed it replaced. He advised us that it would be expensive and gave a quote of $600. We considered purchasing a new range during the Black Friday sales; however, my mother really liked her range and we trusted that the new part would fix the issue. Sam advised that the part would take 5-10 days to arrive. The part arrived in 9 days and he called right away, came over and replaced the motherboard. He checked to make sure both the stove top and oven were working properly before he left and even gave some helpful info on the self-cleaning function. It has been 1.5 weeks and everything is working great again. We’ve made a couple of roasts and have had no problems with the oven. JSN deducted the cost of the initial visit from the total cost and gave a seniors discount of $20. Sam wore a mask, sanitized at the door, and wore shoe covers, so we felt safe having him inside to do the repair. I would certainly contact them again if we have issues with any of our applicances.
- Approximate cost of services:
- $600.00