Reviews

10/10

We hired Premiere to build custom built-in storage in our bathroom. The company was wonderful from start to finish. Williams came to our house and provided a quote, not just over the phone like many other companies. The price was competitive and his knowledge was evident. He advised us on the best style to fit the space and maximize storage. The unit was built and installed within a week, exactly to our specifications. The crew was friendly and efficient. We are so happy with our new cabinets and would highly recommend Premiere!

Approximate cost of services:
$2,000.00
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Company Response

Hi Seeta,

Thank you for putting your trust in us, my team and I look forward to any future projects you may have.

Thank you,
Williams

7/10

We replaced all windows on the top floor of our bungalow, and one in the basement. The price was competitive and the company had good Homestars reviews, so we went with them. New look windows is not a manufacturer: like most window companies they are a subcontractor who then sends your order to a third party manufacturer to be made, but they install them. This is fine, but we found that after New Look had measured our windows (twice) it took several weeks for the third party manufacturer to come and measure the windows again (apparently that has to be done, not sure why they need to duplicate the work) and then actually order them. So the process took several weeks longer than expected. However, New Look was good to deal with and responsive to my concerns about timing, and ultimately the windows were installed within 1 day and they look great. The actual glass area is less than before (the frames are all about 4” wider than before, all the way around, so you lose a lot of glass area), but when I asked about this I was told that’s how all high efficiency windows are. All in all I was satisfied with the experience.

Approximate cost of services:
$4,000.00
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Company Response

Thank you Seeta for your review . We appreciate your business and thank you for choosing New Look.

10/10

Bought our first house and wanted to change the locks for security reasons. Tom was top rated on Home Stars, so we gave him a call. He showed up on time, was professional, courteous, and very friendly. He told us what locks needed to be replaced altogether, and which could simply be "re-keyed". His prices were very reasonable, and he even gave us a discount as first time home buyers. Plus his work is guaranteed for LIFE (where else do you find that these days?)! Highly recommended.

Approximate cost of services:
$440.00
What could this company do to improve their services?
Nada - it was perfect!
Any advice to offer fellow homeowners facing a similar project?
Call Tom!
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