Salesman was alright and did bring some large boxes to the house when asked. However I asked several times re wardrobe boxes to finally get the answer that as a long distance move we would have to purchase them from the driver on the day. They are only loaned for moves of less than 150 km. On the day the driver did not have any so all clothes and shoes were bundled in moving quilts and tightly taped. Therefore they had no identification on them so one was not taken off the truck at our destination. The driver called the next day - having discovered this left - over bundle when unloading another customer - and brought it to the new house. Also wish we had been told in advance to remove the legs from the coffee table, dining table, and to take the backs off bookcases etc. We could have done that. We dismantled the bed but did not know about the rest. The men were fast and courteous. In fact the driver helped move a new bar-b when he returned the missing bundle. Wish we had been given a delivery date earlier than the day before it took place. The car company picked the car up promptly however did not notify us of its delivery. Apparently they kept calling the cancelled land line at our old home and never tried the second phone number provided which was the active cell phone. Only by looking online did we find the car was already out here available for pickup.
- Approximate cost of services:
- $11,000.00