Steve Hung from Markham

Cosmopolitan installed my furnace about four years ago. Upon returning from a camping trip on Dec. 23rd, I found the furnace intermittenly failed to ignite and heat. I called Cosmopolitan in the morning of Dec. 24th. Adam, who received the call, was courteous and transparent about the possible repair costs. Mehfooz, the technician, arrived about two hours after my call and quickly got to work. He was courteous and took initiative to explain what he was doing and his diagnosis. The problem turned out to be a bad pressure switch. After about an hour of work, heat returned and the furnace has been working fine since. Mehfooz clearly documented the work completed on the invoice. I am thankful that Cosmopolitan was able to address the issue in such a short time, especially during the holiday season.

I had a problem with raccoons living in my attic so I called Pesticon. The receptionist explained how Pesticon would deal with the problem and the associated price. A technician was sent the next day, who installed a one-way door and removed the door a week after. Both the receptionist and the technician were courteous, professional and easy to deal with. No surprises about the price. No forceful selling of additional services. Appointments were kept on time. I would definitely hire Pesticon again.