Cosmopolitan installed my furnace about four years ago. Upon returning from a camping trip on Dec. 23rd, I found the furnace intermittenly failed to ignite and heat. I called Cosmopolitan in the morning of Dec. 24th. Adam, who received the call, was courteous and transparent about the possible repair costs.
Mehfooz, the technician, arrived about two hours after my call and quickly got to work. He was courteous and took initiative to explain what he was doing and his diagnosis. The problem turned out to be a bad pressure switch. After about an hour of work, heat returned and the furnace has been working fine since. Mehfooz clearly documented the work completed on the invoice.
I am thankful that Cosmopolitan was able to address the issue in such a short time, especially during the holiday season.
- Approximate cost of services:
- $325.00
- Company Response
Thank you very much for taking the time to write me a review as your time is very much appreciated. If you ever have any questions or need our services again please feel free to contact us anytime as we would be more than happy to help you.
Best Regards,
Sam