Right from the initial quote, we could tell Rick approached his job very seriously. A few other companies provided quotes on-the-spot, but would not specify exactly what window we were getting. The price was about middle-of-the-road, but we could look up the specs of the window and compare against others (as opposed to the companies who never would give a firm answer as to what window model I might end up getting). The installation was also top-notch and a follow-up phone call a few days later topped off the fun.
- Approximate cost of services:
- $4,200.00
- What could this company do to improve their services?
- Streamline the quote and contract process. I appreciate the professionalism put into the quote, but I felt I was always waiting for a reply for the next step to get the windows ordered.
- Any advice to offer fellow homeowners facing a similar project?
- I would suggest getting a quote from both this company, and one other that provided the formal quote, then compare the efficiency of the window models being offered (and the price).
Was this review helpful?
- Company Response
Hi Jan,
We are very serious about the way we treat our customers. Attention to detail is important to us and our customers.
Thank you for your review on Old West. ,
Rick & Cory