After the basement backup in July 2013 I've been wanting to reduce the possibility of it happening again. I finally made the call to A to Z Plumbing & Drain after searching Homestars and elsewhere. Dmitry responded immediately and answered all my questions. Explained the whole procedure for the valve installation. Took care of all city dealings from permit to inspection and supplied the paper work for the city subsidy. Was very confident after speaking with Dmitry that the backwater valve would greatly reduce the chance of a sewer backup if there was another extreme rain event. The procedure is a bit messy but A to Z made sure absolutely nothing was tracked through the house. From start to finish (not including the initial assessment) the job was completed in 32.5 hours. The only sign any work was done was the neatly patched floor ready to be retiled. Would highly recommend A to Z Plumbing & Drain. They truly understand customer service, plus they actually deliver with excellent work.
- Approximate cost of services:
- $1,921.00
- Company Response
Thank you for writing such a great review. I do go extra mile both in customer service and on quality of work. Frankly, it feels good when clients acknowledge, and comment on this.
You are right, installing backwater valve can be messy, and we always minimize the impact on your home and never lower our standards. We work until it's clean - and done right.
Thank you for your recommendation. I really appreciate it.
Dmitry
