Reviews

9/10

Recently, we had Ideal Stairs remove the old carpet on our two-storey spiral staircase, and replace it with oak treads. They also replaced the wood pickets with wrought iron, and finished everything with oak trim. We're really pleased with the result, and have had lots of compliments already. We were impressed with the quality of the workmanship, which is significantly and noticeably better than the original builder's. A special thanks to Mesh and Raj for squeezing our job in before our big party :-). Much appreciated! The stairs look great, and we wouldn't hesitate to recommend Ideal Stairs.

Approximate cost of services:
$12,500.00
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Company Response

Thank You Julie for writing us a review. Your feedback is very important to us while we continue to offer the best customer service, and workmanship to our clients. We are very glad that you, your friends and family are enjoying your lovely stairs. On behalf of Mesh, Raj and the Ideal Stairs team, we would like to Thank You for providing us the opportunity to complete your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

10/10

We had Clayton's team come in to paint our garage doors, a closet which needed some drywall repairs, the kitchen, a bathroom ceiling, and the basement floors in preparation for selling our home. Clayton was very professional, and willingly accommodated our somewhat challenging situation. We live out of town, so he met us on a weekend, and later picked up the key from a neighbour. The team did an excellent job, and the place looks great. They went above and beyond, especially in the basement where they painted every nook and cranny. I know it will make a big difference when we sell. There was one minor problem, and Clayton came back personally to fix it immediately with no issues. I would definitely recommend Clayton and his team!

Approximate cost of services:
$2,500.00
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Company Response

Hi Julie,

Thank you for sharing your feedback about our service. Was great to meet you and if you ever decide to move back to Ottawa please do consider us for future project.

Thanks again

10/10

When Harvey came to our home to assess the project, he took the time to give us a thorough estimate and answer all our questions. Mark and his crew came out to do the job exactly when promised. They were friendly, polite, efficient, and cleaned up the job site thoroughly when finished. They did a great job with the installation. It's rained several times since, and we've had no leaks or problems. We didn't expect the new eavestrough to have such an impact on the look of our home, but it's given it a real facelift, and looks terrific. We're really pleased with the work ODS did, and would happily recommend them.

Approximate cost of services:
$3,400.00
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Company Response

Hello Julie. Thank you so much for taking the time to post this review. We are pleased to hear that the new eavestroughs are working properly and that they have improved the look of your home. It's great to know you would recommend us to family and friends. Look forward to working with you in the future.

10/10

My husband and I recently moved to this home. The backyard had been sadly neglected and looked awful (think: two rows of 1980's patio stones with weeds growing in between), and we were concerned about drainage issues because the land was sloping toward the house. Adam built us a beautiful patio area. The design looks great. I now look forward to sitting outside, whereas I avoided it completely before. Even better, we have peace of mind because Adam regraded the land properly so that it slopes away from the house. He also laid a good, solid foundation for the patio stones. Adam started the project as agreed and then... showed up every day until it was finished (on time)! We really appreciated his strong work ethic and high standards. He's also an all-around nice guy, and very pleasant to deal with. We highly recommend him and his work, and will be bringing him back next year for "phase 2" of our landscaping. Thanks, Adam, for the great job!

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks Julie and Ron! You guys were so easy to talk to and deal with. I'm looking forward to seeing you both again for your next project. I hope you enjoy your new patio and if you ever need anything please just ask. Also have to thank you for the steady stream of cookies, brownies and water! They were delicious! Take care and talk soon.

10/10

My husband and I hired Hamid to move our laundry out of the kitchen to a new room downstairs, and to expand our kitchen into the former laundry area. He did an excellent job, and we're so happy with the end result. With all the renovation horror stories you hear, we were a little nervous about hiring someone, however it turned out beautifully! Hamid was on time every day, finished in exactly the time estimated, and on budget. He went out of his way to make sure we were happy, and accommodated several last-minute requests. I have no hesitation in highly recommending Hamid and his work. In fact, we're having him back to renovate the ensuite bathroom in a couple of months!

Approximate cost of services:
$9,500.00
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Company Response

Thank you for taking the time to write us a review. I am glad to hear that you are pleased with our services.