Mesh and his team did excellent work for a fair price. They put down about 1000 square feet of solid hardwood and built brand new stairs (basement and upper) and bannisters. Very high quality of materials and craftsmanship. It shows that they take pride in their work. This job was part of a major reno, we had issues with our other jobs and contractors but in the face of problems, Ideal Stairs provided me with solutions at every turn: they were patient, flexible and got the job done well in a timely fashion. Excellent level of customer service. After we paid in full and the other renos were complete, Ideal Stairs came back to do finishing touch ups. These too were done in a timely way and the work was again very high quality. We had large holes in the floor from radiators that were moved, and asked them to do a quick fix. Instead, they replaced the whole wood panel for a clean and professional finish. Mesh and his crew were a real pleasure to work with. We love our new floors and stairs.
- Approximate cost of services:
- $21,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Christina for taking your time in writing us a detailed review. We appreciate your honest and kind words as we always strive to offer the best customer service and workmanship to our clients. On behalf of Mesh and the team, we would like to Thank You for your business. It was a pleasure to have you as our client. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.