Ben from Toronto

Our driveway stone had been falling apart from wear and tear. Contacted Otto's and received a prompt visit, and quote. The individual who quoted me was able to adjust the quote to my specifications after I provided feedback. The workers arrived on time, were very polite and professional. Work was done quickly and of high quality and site was cleaned up after. Happy with this experience.

In one sentence: I am very happy with the work done by The Roof Whisperer and would not hesitate to recommend this company to a friend. Our entire roof structure was in trouble. The previous owners of the home had neglected it, and at some point poor workmanship has been done. There was no vapour barrier, hardly any insulation, no ventilation and our bathroom fans were venting right into the attic. The result was the attic became moldy over time, and our home experienced major heat & cooling issues. As part of fixing this issue, I had multiple companies visit to give a quote. I found Ilir (our lead contact with The Rood Whisperer) to be highly attentive from the beginning. Other companies came, poked their head in our attic, and then gave a quote. Ilir took his time to properly diagnose our issue, and showed us photographs from inside our attic describing each issue, heling educate me on what was causing the problems we had, and then proposed his recommended fix. Although The Roof Whisperer’s quote was not the least expensive of those we were considering, they clearly understood the scope of the project and the issues we experienced. The actual work was done with a very high level of professionalism. Ilir and his crew arrived each morning, did their work, and cleaned up completely at the end of each day – all having minimal interruption in our family’s day to day life. Any concerns were dealt with immediately, and he regularly checked in with us throughout the project to ensure we were happy with the progress. Our roof looks great now and our home no longer experiences any heating & cooling issues, with an even temperature throughout. After the work was done, Ilir also showed me photographs and video of the work throughout its project, so I can see exactly what was done. This was very helpful as chances are that I will not go up into the attic myself to check! Also, given the high level of service we experienced, I have no concerns that if something was to come up with my roof during its warranty period, The Roof Whisperer would provide the same great service. Once again: excellent company, high quality work with tradespeople who take pride in their work. As a home owner, I felt like my home was in the best possible hands for this work. If you are looking at roof or attic repair, I would definitely add The Roof Whisperer to your list of companies to consider.