drytech construction came initially after a first frost, they put first coat on top of frost, returned in spring and put a second coat on to a wet deck. they sealed water inside of the deck. the new wood rotted from the inside. we notified them and they came and charged us for more work. they replaced the entire deck and did the job properly with all kinds backseat driving. their product is supposed to be self leveling. the crew seemed not to understand the nature of the product and perhaps were unable to install the product correctly. i should of gone with duradeck the first time around.
- Approximate cost of services:
- $5,200.00
- Company Response
This job was very difficult due to bad weather we encountered when we had to apply a new sun deck coating. Initially the weather looked good then it froze so we had to delay the job. We tried again when the weather improved but then it rained again before our coating could cure. At the time of our quote we were not aware of any wood rot so when it was encountered we had to replace at an extra cost. Unfortunately this was one of those jobs where Murphy's law kicked in and the the bad weather compounded things. This client now has a lifetime sun deck coating whereas the vinyl coating they referred to has seams every where with a relatively short life. This client now has a beautiful Tufflex sun deck coating that will last indefinitely and they paid in full because they were satisfied with the job in the end.