Reviews

10/10

I called Waterworks to have a leaking toilet fixed. Aaron P came the same day, identified the problem, and quoted me a price to fix it. I accepted and he fixed the problem. He explained everything he was doing and even answered other plumbing related questions I had. Afterwards, Aaron cleaned up after himself leaving everything the way he found it. This is the second time I have used Waterworks and both times I found the plumber to be professional and willing to explain their work.

Approximate cost of services:
$414.68
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Dan, thank you for the great review and your continued loyalty. Its always a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Aaron and The Waterworks Team.

10/10

Dave's Duct cleaning did a thorough job cleaning my ducts. I have a small bungalow, but they spent 2 hours getting into everywhere. Before cleaning, I would get the occasional faint, sour smell from my cold-air returns. After Dave's cleaned and disinfected my ducts, the smell was gone. They showed up on time, used corner protectors to protect my walls from the hoses and showed me what they were doing. They took before and after pictures of my ducts and showed those to me as well. This is a company I would hire again.

Approximate cost of services:
$300.00
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Company Response

Hi Dan - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. Glad you're noticing the efforts of our service. You need not worry about having your ducts cleaned again for at least 5-7 years per NADCA standards. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

10/10

I booked an appointment to have a mold inspection done. Ross came on time. He went around the entire house looking for visible signs. He found some mold in the basement laundry room (which were almost impossible to see unless you looked in the right lighting) and told me how to clean it. He also performed air quality tests on the main floor and in the basement. I had the results the next day and was happy to find there were no issues. The peace of mind is worth the cost.

Approximate cost of services:
$350.00
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Company Response

Thank you Dan for writing us a review. We are so happy to provide you with indoor air quality testing. Sometimes it is not a big toxic black mould issue at all, it is simply surface mould and can be cleaned. which we are always happy to let you know! Thank you very much Kay & Brittany

10/10

My water use was up 30%. Larry from WaterWorks arrived on time and he found a leaking toilet (which he fixed) and also determined that the furnace-mounted humidifier was leaking. Larry was very helpful and informative. I would use WaterWorks again.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Dan, thank you for the great review. We are happy to help resolve your plumbing problem. We are always here should you need us in the future. Thank you from all of us at Waterworks Plumbing and Drains Inc.