Chloe in Toronto

My shower/bath faucet stopped working and I needed to replace it. Valentin came up with the fastest and most economical option, and came within 2 days to fix it. He found a way to change the hardware without knocking a hole in the adjacent room and just fixing it from the inside of the bathroom. Minimum interruption and fast service. Valentine has done may jobs for us-- some large and some small, and he is always fast, reliable and honest.

We needed to prune the branches of some large trees that overhung into our garden. Enrique immediately came by to give us a quote, and returned the next day to do the work. He was fast, efficient, and very professional. Also, full of smiles and fun to boot! We'll be using his tree services from now on.

Valentin is great! This is the second time we've used him. Our kitchen sink was completely blocked and he came first thing in the morning, the day after I called him, and solved the problem. He had to snake 22 feet to reach the blockage. He gave me advice on how to avoid this in the future. He also looked at a dripping bath faucet and found the correct part online (I couldn't remember what make the faucet was) and told me what to order. He is always courteous, helpful and very professional.

My brand new Kenmore (just over one year old) started to make clanking noises. I called a couple of companies and they said it wasn't even worth coming round as it sounded like I needed a new drum and I should just get a new machine or call the big box store where I bought it. I called the store and their repair person came round and charged me $100 just to say that effectively, the drum was broken and that new parts and labour would be over $2,000! More than a new machine! The guy didn't even open the back. He just opened the door and wiggled the drum about. Luckily, my husband told me to get one last opinion. I called Atiar and he came that day. He opened the back and showed me it was the band, and a couple of screws that had come loose so the drum was loose. He fixed it all quickly, and for $260! He was the most honest and reliable appliance guy I have ever met. I wouldn't hesitate to call him again.

A year after my basement renovation, our sump pump started smelling bad. Valentin came soon after I called him and said the installation hadn't been done quite right, and there was stagnant water at the bottom, which was causing the smell. There was also the possibility that a little water from the sewage pump was leaking into the sump pump (a scenario we hoped wasn't the case) but he said he was pretty sure it was a problem with the sump pump. He upgraded the sump pump, installed a better backwater valve and cleaned the pit. He was amazing! He came back later that day with all the materials and left it perfect. What could have been a disaster was solved efficiently and honestly. Valentin is kind, pleasant and good-natured! A pleasure to have him work at our house.

Canaduct has twice cleaned my ducts after renovations, and both times they were excellent. Fast, efficient and respectful. They gave me good advice on furnace filters and humidifiers as well. I will continue to use them and recommend the company to others.

We hired True North to do the digging and underpinning of our basement. Their quote was very competitive and Otto was thorough about explaining what needed to be done and how. It was a large job and we wanted to do it well so that we could have an 8 ft height. A week after they started to dig, Otto called and said they'd found out our foundations went down to 7'6 and if we wanted to leave it at that height, the job would cost us much less because they wouldn't have to underpin. We decided to do that, and we were blown away by how honest and upfront Otto and Daniel were about this. Everything about True North was fantastic. I can't imagine a better company to do the job. They were all very professional, and so nice too. They started and finished exactly on time and did over and above what they had to do in terms of clearing up and making my neighbours happy. Daniel, Josh and all the men who did the work were knowledgeable and courteous and I felt completely at ease letting them do their own thing without having to be on top of them. All in all, True North turned what we imagined would be a headache project into a smooth and painless job!

Russell and Serge were fantastic. My back eavestrough had blown off in a storm because it hadn't been installed properly. They installed a new one, installed a leaf guard system front and back, fascia board and rerouted the back gutter in a fast and efficient way. On one of the coldest days of the year. Their price was very good, and they were professional in their explanations to me and in their work.

Vule did a fantastic job on my kitchen backsplash. It was a difficult job because the marble tiles were cut in a herringbone pattern, but he did it in a timely and efficient manner. He also completed another tricky job around my fireplace, levelling it and finishing with hand painted ceramic tile. He was punctual, very polite and did not make any mess. He is also a perfectionist, which is what you want in a tiler! I would thoroughly recommend him for any tile work.