Reviews

10/10

Terrific customer service from start to finish. The team came at tje scheduled time, calling ahead to let me know they were on their way. Both Dalton and Rafael were very efficient and polite-incredibly customer focused. They managed my expectations by informing me ahead of time of some of the potential problem areas (stains that may potentially not come out etc). The area rug and furniture turned out great.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

thank you so much for the review and the business. Much appreciated. We are so glad that we were able to be of a service and we look forward serving you again in the future. Thank you
Cheers
Adel Majd

8/10

5 Star Cleaning were on time and even called to give me a 15 minute heads up that they were on their way. They were friendly and polite and were very upfront about what they were going to do and what stains could or could not be removed from our sofa. The carpet looks great and the sofa and loveseat turned out better than we expected. Unfortunately one stain could not be removed from another carpet (which they warned us about but included in the price) and recommended we bring it in for heavy duty cleaning at the factory which we will do with them at some point in time.

Approximate cost of services:
$350.00
3 of 3 people found this review helpful.
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Company Response

Thank you so much dear LB.for your review and your business. We appreciate your feedback. We do our best to remove all the stains possible in order not to damage your carpet or sofa. Hopefully, next time we will take it to our plant where it does get clean very professionally in few steps and hopefully that stain will be removed. although , we do our best, but stain removal is not 100% guaranteed. Looking forward to provide our services to you soon. All the best.
5 Star Cleaning Team

10/10

We have been customers of the Monitoring Center for the past few years and would highly recommend them for your home monitoring/security needs. They are efficient, reliable and incredibly personable not to mention reasonable priced.

Approximate cost of services:
$120.00
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Company Response

We appreciate your positive feedback and your business. Welcome on Board Lorraine. :)