5 Star Cleaning were on time and even called to give me a 15 minute heads up that they were on their way. They were friendly and polite and were very upfront about what they were going to do and what stains could or could not be removed from our sofa. The carpet looks great and the sofa and loveseat turned out better than we expected. Unfortunately one stain could not be removed from another carpet (which they warned us about but included in the price) and recommended we bring it in for heavy duty cleaning at the factory which we will do with them at some point in time.
- Approximate cost of services:
- $350.00
- Company Response
Thank you so much dear LB.for your review and your business. We appreciate your feedback. We do our best to remove all the stains possible in order not to damage your carpet or sofa. Hopefully, next time we will take it to our plant where it does get clean very professionally in few steps and hopefully that stain will be removed. although , we do our best, but stain removal is not 100% guaranteed. Looking forward to provide our services to you soon. All the best.
5 Star Cleaning Team