Reviews

0/10

Mike and Ben left a bigger mess than they cleared. They damaged my floors and walls and refused to take responsibility for the damage. On top of that, now my street is covered with their illegal advertisements. I would never use this company again nor could I ever recommend them to anyone. Avoid like the plague.

Approximate cost of services:
$250.00
What could this company do to improve their services?
Close this company down.
Any advice to offer fellow homeowners facing a similar project?
Use the city's free or less expensive garbage service. Do yourself a favour and find another company.
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10/10

I contacted Mr. Roof Repair in regards to a leaky skylight. Michael was very quick to respond and sent out an employee to do an assessment. The assessor took pictures of the skylight and surrounding damaged shingles. He pointed out how the original skylight had been improperly installed which is why it was leaking. Soon after, Michael emailed a quote to me with two options: a venting skylight and a permanent skylight. We opted for the permanent skylight which was installed not long after. The new skylight has been through two rather fierce rainstorms and has held up well. It looks great, too. We are very please with the service and end result.

Approximate cost of services:
$2,000.00
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Company Response

We appreciate your business Mark. Both new and old skylights alike are one of our main leak service calls based on the age of the unit or the lack of the initial proper installation. Wishing you much sunlight and a dry summer both inside and out.

9/10

I called Dr. Locksmith after my front door double-sided deadbolt broke. The key was just spinning in the outside lock without engaging the deadbolt. Expecting that I could make an appointment for him to come later in the week, I was surprised when he told me he could fix it that same evening. The good doctor is a very pleasant gentleman who called to let me know that he was running late. He was happy to discuss different options with me and I ultimately decided on installing a new lock. This took about an hour and the new lock looks better than my old one. I'm very happy with the speed and quality of Dr. Locksmith's service.

Approximate cost of services:
$200.00
Any advice to offer fellow homeowners facing a similar project?
You could probably go to Home Depot, buy a new lock and install it yourself in a couple of hours. Watching the new lock being installed, it only took a screwdriver to do. Very easy.
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8/10

Be warned, Dial One offers all of their customers a free washable furnace filter if they write a positive review on Homestars. They claim this is a $200 value. As a result, I would be suspicious of all the reviews for Dial One, and probably other companies, on this site. With this in mind, Dial One does do a good job of cleaning ducts for a competitive price. They are courteous and explain every step of the process. They were able to accommodate my request within a week. I am happy with their service, but I do want to warn others of the issue outlined above. I would have given them a 10/10 except for this underhanded tactic.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Thank-you for taking the time to write a review on our service. I want to would like to clarify a couple of things..1:We never said you must leave a POSITIVE review,we state clearly ANY review.2:Homestars also offers a $15 giftcard to anyone who leaves a review.3:As for the filters that we had purchased from a supplier that was going out of business we bought 1300 standard sized filters for $600 plus tax,thats a lot of filters!lol.I need space they have to go,what is a better way to excite our clients and tell about our service?4:People have extremely busy lives and have no time to leave feedback we appreciate your time and value any review to help promote our business.We will continue to thank our customers for they're business and reviews any way possible.5:FOR YOUR REVIEW YOU EARNED A FREE FILTER AND A $15 chapters giftcard from homestars. Thank you for your trust and business. Joe