Be warned, Dial One offers all of their customers a free washable furnace filter if they write a positive review on Homestars. They claim this is a $200 value. As a result, I would be suspicious of all the reviews for Dial One, and probably other companies, on this site.
With this in mind, Dial One does do a good job of cleaning ducts for a competitive price. They are courteous and explain every step of the process. They were able to accommodate my request within a week. I am happy with their service, but I do want to warn others of the issue outlined above. I would have given them a 10/10 except for this underhanded tactic.
- Approximate cost of services:
- $250.00
- Company Response
Thank-you for taking the time to write a review on our service. I want to would like to clarify a couple of things..1:We never said you must leave a POSITIVE review,we state clearly ANY review.2:Homestars also offers a $15 giftcard to anyone who leaves a review.3:As for the filters that we had purchased from a supplier that was going out of business we bought 1300 standard sized filters for $600 plus tax,thats a lot of filters!lol.I need space they have to go,what is a better way to excite our clients and tell about our service?4:People have extremely busy lives and have no time to leave feedback we appreciate your time and value any review to help promote our business.We will continue to thank our customers for they're business and reviews any way possible.5:FOR YOUR REVIEW YOU EARNED A FREE FILTER AND A $15 chapters giftcard from homestars. Thank you for your trust and business. Joe