I have had service for at least 3 years and have never had a problem. The snow removal is done on a timely fashion and they also seem to follow the street plow.
Thanks Candy for this kind review and welcome back for this winter!
Ken Dale
President
Metro snow and ice is exceptional good. I have never had a problem with this company. I have enjoyed their service and his emails. He lets you know it's going to snow and when they will start. I have enjoyed their service but I also wish metro would do bells corners. Please keep up the good work. K2g6b9
Thanks Candy and good news! Metro will be opening an office in Bells Corners for next Fall so spread the word!
Ken
Wednesday morning Feb 17th received call from maintence about getting my furnance cleaned. so i booked the appointment for friday feb 19th in the morning - cost quoted at 144 plus tax - advised mr that i was on a maintence program - he said no. i was sure so he checked the computer and said yes i was -so the cost would be 0. the technician (Kris ) came out for the maintenance call. did a terrific job - very polite. Wednesday night i received a call from the rebate department asking how long have i had my furnance - i said i do not know-but i have lived in this house 20 years and i know that the furnace has been replaced a few years ago by reliance. she asked me if i was sure and i said yes. she then said i will check the computer - she came back and said yes we changed the furnace in 2012. said she was sorry for the call and hungup. I have faith in the service department - but the main office which i think is in toronto - should at least check their facts before calling out. i am not impressed.
Thank you for your review and your feedback, I’m sorry for any inconvenience this misunderstanding may have caused you. We appreciate your business -Cait
