Keith in Calgary

Had Tiernan come out and asses fridge not cooling. All is preliminary work was done on phone and he came with proper parts and completed the work professionally and efficiently. Fair price. My go to company for appliance service. Great job.

I was a real pleasure dealing with Reliance Home Comfort Calgary. I had been searching for a company to replace my 2 furnaces and possibly both a/c's. Daniel MacDougall (the customer service sales rep) was an amazing person to deal with. He was very knowledgeable and no pressure tactics were used. He went through various options and took time to explain everything. They offer both lease and outright purchase options. I decided to go with the lease option at first as their are benefits for lease but both options have pros and cons. After inking the deal to lease a few days later I found out that when you lease the company puts a lien on the property which I or the salesperson did not know so I decided to cancel the installation. Reliance was ok with that but Daniel offered me outright purchase option to make things right. The installation was top notch, the team of Installers Keith and Adam were great. They were utmost professional worked diligently and installed the units perfectly, the holes drilled for two vents were done so well. They cleaned up very well after job completion. Daniel saved me money because he recommended I replace the A/C coils instead of replacing the A/C units outside, he was very confident the leak i had in one of my A/C systems were due to deteriorating coils. After the coils were replaced and pressurized with nitrogen the pressure held. They will be back in the spring to fill with refrigerant. Price was very competitive and they made things right for an honest mistake. Highly recommend this company for your HVAC needs.

I have Amana stainless steel fridge and noticed yesterday the fridge portion was not cool. I called Tiernan of Household, and he asked me some key questions to determine what was wrong. He brought few parts (fan assembly, thermostat etc) to give higher chance of solving the problem. Before i called him I was prepared to buy new fridge but that would have cost me over $4000 for comparable one. He gave me a quote first to replace fan $360 but after installation found that it was not the fan but the thermostat and took out new fan and replaced with old fan and then replaced the thermostat. the price came down. The work was most professional and most importantly an honest business person. His rates I believe are fair and better than most other appliance companies. I highly recommend his services.