Marie in Pickering

The Capable Group renovated two bathrooms and replaced our basement ceiling. We are unable to recommend them, even though the work does look great. There was such a lack of coordination that we had to double-check everything. The trades kept asking us what they were supposed to do. The project manager was a no-show all the time. We ran into so many issues with the project manager and the trades, it's hard to keep track. The plumber installed the bathtub faucet too close to the wall, such that it could only open on one side (hot water) and not on the other (cold water). When asked how he could not notice that, the plumber told us he didn't think we needed cold water to take a bath. He did move it, but hecouldn't move it that much at that point, as he had to conceal the holes made in the floor the first time. The faucet works now but is still uncomfortably too close to the wall. The electrician had to come 5 times to reinstall our sauna, he could never get it right the first time. He pretended the sauna must not have been working before the renovations. After a fifth visit, he managed to get it to work properly. The sauna was wroking just fine before the rneovations. The project manager failed to check the measurements for the cabinets, and as a result, one of the doors opened in the toilet and could not fully open. When we brought it up, she blamed us for not checking measurements, as if it were our job to do that. We had to take it up to management to get the issue resolved. Not to mention that she made us buy twice too much flooring for the staircase, even after we asked her to double-check measurements. She told us to return the extra and couldn't care less about the fact that we actually couldn't return it (which is precisely why we had asked her to double-check beforehand). Save yourself the headache, hire someone else. This company never admits its mistakes and customer service is poor.

Our outdoor firepit was not working. Alex came on time and was very nice to deal with. He was very knowledgeable and fixed the issue. He also cleaned/serviced our unit. Thanks Alex!

We moved into our house 2 years ago, and the yard was in a state of disrepair. The wood deck was old and had never been maintained properly. The previous owner had cut down a large tree and left the stump in place. There were weeds all over the place, despite our efforts to fix the lawn. We got several quotes for landscaping, and Kurt's price was very competitive. However, it was not just about the price. The other contractors hardly stayed for more than 5-10 minutes. Kurt stayed for over an hour during our first meeting. He took the time to discuss our project with us, and that really made a difference to us. Our project included: - demolition of wood porch, wood deck and wood gazebo; - removal of large tree stump; - fixing the fence and replacing the gate; - demolition of old concrete pad for hot tub; - pouring new concrete pad; - building retaining wall at the back of the property; - regrading and resoding entire backyard; - new stone patio and walkways; new stone porch; new fire pit. Kurt's team members were all very nice, professional and courteous.They kept the site very tidy and clean at the end of each day. The final result is amazing. Our new front porch is absolutely stunning! Our backyard is so much more functional now, and the stone patio and walkways were done very nicely. We are very pleased with the work!

We retained Envirotech to re-insulate our attic. We had significant issues with half of our second floors - too cold in the winter (temperatures would drop to 15 C) and to high in the summer (temperatures would go as high up at 30 C). We had to install a wall heater for the winter and a portable A/C for the summer to try to fix the issue, but they'd be on all the time so that increased our electricity costs quite a bit. It also seemed like our central air was running all the time. Envirotech re-insulated our attic and added several vents as well, and we noticed the difference right away. Our second floor is now a stable, uniform 22 C, night and day. We no more need the wall heater or portable A/C. It made a big difference!

Steve installed new ducts and reconnected some ducts at our house, after the previous homeowner had decided to disconnect them, remove the ducts and block them with soup cans (fun stuff). The work involved cutting two openings in the hardwood floor as well as two openings in the suspended basement ceiling, which were all very nicely done. Steve was very nice to deal with, very professional and knowledgeable. He was meticulous and did a great job. Would recommend!

We were initially looking for a roofer to re-do our shed's roof. Because it was such a small job, we thought it would be hard finding a contractor. Luckily, Mike showed interest: he quoted on the job right away, got it completed within a very reasonable time frame, and showed up exactly when he said he would. He noticed some important issues with our house's roof, so we also had him replace the vents and some missing shingles on the roof. Mike is very knowledgeable with any exterior work, so he was of particularly good advice with some other issues we have with our house. He was friendly, professional and did a great job. We would definitely hire him again!

we had a great experience with A&D Movers. Smooth move! Not one thing broken or damaged. Great guys, fun to work with. Absolutely had no issues! Thanks again for all your help!

Absolutely Spotless does cleaning at our place once every 2 weeks since August 2016. They do a great job! We are very happy with their work. I am sometimes home when they come - they are polite, quiet, they work very well, they are careful with our belongings, and they are very friendly with our dog. I would definitely recommend them.

We retained Canada Hardwood Flooring Inc. to remove the carpet and install hardwood floors in our three bedrooms (approximately 500 square feet in total). We first met Stan, who came to our house to take measures. We found him to be professional and very knowledgeable. We decided to go forward with the work later on, and we then met with Sheila, who is equally nice to deal with. The two installers were Brody and Chester - both are very courteous and conscientious. In our opinion, they did an amazing job! We were very impressed with their work, but also with their professionalism. They took the time to do a nice clean up after each day of work, even in our garage. We highly recommend Canada Hardwood Flooring Inc.!