Alina - GTA

In March we purchased a sofa from Sears Scarborough Town Centre and it turned to have the worse experince ever. The sofa is indeed of very good quality, but the service provided in the store was poorest. The worst part was when the item was delivered to our home - in a very unprofessional and unexpectable way. The guys who did the delivery scratched the sofa on all the sides when they brought it in and when I was trying to tell them to be more careful their response was: "if you have any complains call customer service", which of course I did only that it took them 3 months to partialy repair the damage. I got my lesson and I paid a quite expensive and unfair price for it.

When we decided to replace the windows from our house we did get quotes from more contractors. Our choice was Stone River Windows & Doors and it turned to be a very good choice. The service provided and the quality of their windows was excellent. Their sale personnel were very knowledgeable and understood completely our needs and requirements. I have only words of appreciation for the people who perform the work: very clean, very fast and very professional. I strongly recommended the company to anyone!