Lowell in North York

After an initial visit from Roy in which he helped us locate our interior trap via a scope search and snaked our drain, roy had informed us that the problem could return as he noticed our trap and drain pipes were off-set. His snake could only get so far out. While water was flowing better he did not know if the fix would remain permanent of for how long. While this may not sound like a great diagnosis I was grateful for his honesty. At the time he let us know that the solution would involve excavating the basement inside the house. He quoted me an approximate price as a best guess which was much cheaper (probably a 1/3 of what competitors would have charged) and was extremely honest about what needed to be done, what the problem likely was and the amount of work involved. Unfortunately the problem returned about 3 weeks later and drains in my basement were backing up again. Roy returned and snaked again as a temporary fix. He noticed mud and was sure the trap was shot and the pipe likely collapsed. He phoned his contacts to see the cost and availability for them to fix the problem. Within 5 minutes he had a quote for me (at half the cost of his original estimated costs) and we had his team in for 8:30 am the next morning. Honesty, Great pricing, Efficient and accounable. Roy saved us a lot of money, time and headaches. His team made a surprisingly small hold, fixed the pipe in a shorter time than expected and were relatively clean considering the work that was done. On top of that, they snaked the new pipe right out to the city line to assure me there would not be additional problems and that there were no roots in the pipe. Thanks again Roy. I have already and will continue to recommend you to anyone in need of service.

I have had alarm monitoring from API alarms for over 5 years. Wether for technical support, system enhancements or overall security monitoring I have been very happy with the support and service from API.

Phil and the context team were great. They beat a competitors price, offered great service and the job was done fast can clean. I saw the guys arrive and get started and didn't even know when they left...all was done and it looked great. I had one adjustment that needed to be made and it was done in a timely manner. Thanks again.

The Lawn Savers team was great for us this summer. Above and beyond delivering as promised the customer service was great. When I had a question or issue i was able to either call their office or even email directly to a sales or service associate. They addressed my issues in a timely manner and all treated me with respect. I'll be hiring them again next year.

I called Roy after first calling a few competitors. Roy was a referral from a friend of mine and that was the reason we ended up choosing him...and boy was this a great decision!. Roy was able to come to my house within 30 mins. After the city of Toronto wasn't able to help me or locate the sewer trap in my basement I started looking for drain specialists to offer additional assistance. Roy took a look and quickly was able to identify the right plan of attack. He located a drain to perform a camera scope from to try to find the problem. He immediately was able to get the camera to the trouble location and determine the exact location within the house with another tool that locates the exact point the camera reach too. Ironically enough the problem led right to the sewer trap that we didn't even know existed in the house. The next plan was to snake the clog out. Again Another successful job done quickly and without mess. Roy was a pleasant to speak with, was very honest and explained the reasoning, possible other problems and the next plan should a problem continue. Compared to other companies I had called for quotes he saved me a ton of aggravation and money. I would highly recommend Roy to anyone looking for an honest tradesman who knows what to do, is efficient and very friendly. Thanks again Roy!