Reviews

0/10

Very bad service and customer service. My kids would set the alarm off sometimes they would call 20 Min later or sometimes not at all! Either way my family would be dead if it was a real alarm. Trust me and do not go with united !

Approximate cost of services:
$60.00
1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hi Mike in Blairmore

As we don’t have any account in Blairmore it’s hard to find you account to see the issue’s you are referring to. United Alarm is 1 or 3 ULC approved companies in Calgary Alberta. As we meet all ULC standard it is unheard of that an active alarm that has not been disarmed take long to respond to. We offer 7 monitoring stations across Canada to avoid any issue such as the one you are referring to. Please feel free to contact our account manager Rodigo at 403-261-8838 so he can look into this account further