Reviews

10/10

Anwar, I wanted to thank you for the excellent service your company provided in preparing the structural drawings for my renovation project. I value the professional manner in which you conduct business and the exceptional customer service you provide. It is always a pleasure to speak with you. A member of your team, Rahim, stands out for both his abilities and professionalism. I have no hesitation in recommending your business to others. Do not hesitate to use me as a reference.

Approximate cost of services:
$2,300.00
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Company Response

Hello Joseph,

First of all, we thank you for your kind words. We are also glad that you are satisfied with our professional engineering service. Team ASR always tries to serve our clients above and beyond to earn such reviews. It is our absolute pleasure to work for you. Please don't hesitate to contact us if you have any questions or concerns during construction.

Kind Regards

Anwar
On behalf of Team ASR Engineers.

10/10

To Ian and Sean and your crew- thank you for the incredible work in laying sod at our home. To potential customers considering Lemon Tree Landscapes, I unreservedly recommend them. This company is impressive. The quality of their work is outstanding and their commitment to satisfying the customer is their priority.

Approximate cost of services:
$800.00
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Company Response

Thank you Joseph
We really appreciate this

2/10

It gives me great pleasure to write this recommendation for Concrete One Ltd. Any time you consider tackling a home improvement project, it requires serious thought. You must make sure your money is well spent. My wife and I were looking to improve the curbside appeal of our home with something unique. We had a budget. We did our research and there were a lot of opinions available including interlock, asphalt or stamped concrete. We spoke with and consulted several contractors. We decided on Concrete One Ltd. UPDATE>>>> AUGUST 10, 2018 I cannot state how disappointed I am with this contractor. Back in early Spring I contacted him with much need concrete repair to the original job, and a reseal. He came and made a commitment to make it right. Throughout the months of June and July I contacted him several times and once again, he committed to make it right. Today (August 10, 2018) I telephoned the owner, Frank, and he apologized for not following-up, citing personal issues. Well, we all have personal issues however, we live in an age of technology where communication is made simple- if you use it. To Frank I say this . Most general and private contractors receive a lot of their work from referrals. If you are pleased with the work and pricing, you tell your friends, who tell their friends, and so on. I have heard that a satisfied client will tell 10 friends about a good job but a dissatisfied client will tell 100 people about a bad job. Be aware and Beware before hiring this contractor. UPDATE>>>>> AUGUST 10,2018 I cannot state how disappointed I am with this contractor. Back in early Spring I contacted him with much need concrete repair to the original job, and a reseal. He came and made a commitment “to make it right.” Throughout the months of June and July I contacted him several times and once again, he committed “to make it right.” Today (August 10, 2018) I telephoned the owner, Frank, and he apologized for not following-up, citing personal issues. Well, we all have personal issues however, we live in an age of technology where communication is made simple- if you use it. To Frank I say this…. Most general and private contractors receive a lot of their work from referrals. If you are pleased with the work and pricing, you tell your friends, who tell their friends, and so on. I have heard that a satisfied client will tell 10 friends about a good job but a dissatisfied client will tell 100 people about a bad job. Be aware and Beware before hiring this contractor. Why? Frank, the owner of Concrete One Ltd, with over 30 years of experience, took the time and effort to understand our needs and expectations. His cost was fair and he laid out a reliable schedule and time table for the project. His team, led by John were polite, friendly and on time. They all took their work seriously and it showed. The cleanup when the project ended was excellent. They did a fabulous job and there’s no denying the improvement it has made to the curbside appeal our home. The compliments we continually receive assure us we did the right thing. And that’s all thanks to Concrete One Ltd. After I removed my backyard deck I had Concrete One lay a cement patio that looks like wood planks. Reasonably priced, and simply stunning! Should any maintenance issues arise, Frank will not hesitate, as he says “to make it right.” Thanks again for everything, it was a great experience!

Approximate cost of services:
$0.00
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Company Response

Joseph,

Thank you for the kind words. After showing the team here at concrete one they are further motivated and thrilled by your comments! We look forward to assisting you in the near future!

Sincerely,

Concrete One Ltd.

10/10

Joe and Kyler are excellent at their trade, and I highly recommend them. I was impressed by their commitment to doing high quality work.

Approximate cost of services:
$3,500.00
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Company Response

Thanks Joseph! --Andy

10/10

It was time to replace our 20 year+ furnace and air conditioner. I invited a number of contractors to bid on the job - Lennox,Carrier and Trane. What I got were salesmen who were forceful,who couldn't answer specific technical questions regarding their product, or the installation. Essentially, they were using the various rebate program offers as the "carrot" to complete the sale.Wow, was I surprised. Then I went to HomeStars.com and found Cozy World and I invited them for a quote. It was refreshing to deal with Boris, the owner and a licensed HVAC technician. He was honest, courteous and straightforward and was able to answer ALL of my questions. He described in detail the Goodman product, warranties and the installation. I was highly satisfied and contracted them for the job. The Goodman furnace and Air Conditioner was installed by an equally knowledgeable and professional crew. Clearly, Product and Customer Service is priority ONE at Cozy World and I highly recommend them.

Approximate cost of services:
$6,500.00
What could this company do to improve their services?
Absolutely nothing!
Any advice to offer fellow homeowners facing a similar project?
Sales techniques can be learned. Credibility is earned. Be aware and beware when selecting a contractor. Never select a contractor who criticizes and devalues the competition in order to promote their product. Finally, RESEARCH, RESEARCH RESEARCH!
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