Reviews

10/10

Very satisfied with entire process. Mohammad replied quickly to my inquiry and was onsite to give a quote the next day. I found him honest and valued his opinion on what was needed. He did not try and oversell what I needed for my home and helped me select the model that was the best fit and made the most sense. ( I was originally interested in a more expensive unit and Mohammad explained why it would be essentially wasted money in my circumstance). Install was also done in a professional and timely manner, was installed a few days after me accepting the quote. Would definitely recommend to anyone, the reviews are not wrong, exceptional service.

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for taking the time to write this amazing review!

10/10

Second fridge in basement started making some noise, can not live without so shopped around and decided on Rick Appliance Repair base don reviews found on this site. They arrived as scheduled with the right parts and the fridge was up and running again in no time. Would recommend and use in the future.

Approximate cost of services:
$300.00
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Company Response

thanks for great review .thanks for your bussiness .we are glade another happy customer .have a nice day

10/10

Needed a Moen shower faucet replaced as kids snapped off the handle and cartridge was not coming out easily. Called around various plumbers found on Homestars and picked Alex and Award Plus Plumbing based on the phone call with him. He was literally here 45 mins after I called and got to work right away. The original plan on the phone he recommended against after seeing the situation, we went with a smaller fix for less money that would be just as good as replacing the whole thing when it was not needed. So appreciated his input and honesty. Will definitely use him again for all future plumbing needs.

Approximate cost of services:
$250.00
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Company Response

Thank you Chris for the great review, we are working hard to keep our customer happy providing an excellent service at a reasonable price.
Thank you for choosing Award Plus Plumbing
Alex

10/10

Did a lot of shopping around for companies to replace our windows and patio door. Had 7 companies come and give quotes for the work, which was for 19 windows and 1 patio door. Spent a lot of time reviewing the various companies on sites like this and others and also looked into the actual windows that would be supplied, what they were made of, who actually makes them and on and on, drove my wife nuts looking into it. In the end I narrowed it down to two companies one of which was Brock, based on price, product and reviews. In the end I went with Brock and I could not be happier. Brock was not the cheapest and was not the most expensive but they were comparable to other companies offering a like product. The salesman Tony was excellent and made the extra to come out to the house a second time to review the other companies quote and to answer additional questions. I had a special situation with existing shutters that were on the inside of my window frames that I had to be guaranteed would still fit when the windows were done. This fact eliminated several companies from my list right off the bat as their solution was to put in similar windows that I already had that were terrible and failing, Brock would do it properly with a true brickmould and a step jam on the inside. Brock was the only company to explain this fully to me and explain why it is needed. The installers came by to measure before ordering and they took the time to go through the windows with me and explain what would be done. Windows were ordered and ready for install within the guideline I was given. The installers showed up on time and ready to go. John and Beata were the installers they were amazing throughout. The install as 3 1/2 days from start to finish and they cleaned up fully after each day. Count yourself lucky if you get John and Beata as your installers, they were phenomenal. I have had the windows now for several weeks and no complaints at all, house is a lot quieter as well as we got the triple pane windows and they were actually spray foamed properly to seal all the gaps, house is a lot more comfortable now with no real hot or cold areas anymore. All the shutters fit back in perfectly. All in all we are happy with all aspects of this project from beginning to end and would recommend Brock gladly.

Approximate cost of services:
$24,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Wow, Chris! Thank you for choosing Brock Doors & Windows for your whole home window replacement, and patio door replacement project. After 7 different quotations we're very grateful that after the great length of researching, we were your #1 choice.

Thank you for commending Tony for his attention to detail and thorough explanation regarding what your project would entail, as well as your recognition of our husband & wife duo of John & Beata. We agree, they are a phenomenal team who work wonders together!

Your feedback is absolutely lovely, and our entire team appreciates all the time you've put into your explanation. Thank you for letting us know just how perfectly everything went, Chris!

All the best,
Your Brock Solid Team!

10/10

Extremely professional and efficient from quoting to finished product. Wojtek came and gave us a quote onsite during his visit, he was the most knowledgeable and friendly of the companies that quoted me (I had 4 quotes). He produced a quote right there on the spot unlike two of the other which I had to wait a few days for. I research these thing a lot in picking companies (my wife makes fun of me of course) to do work on our house and was not disappointed. Wojtek's quote was competitive, I was expecting it to be more seeing they were one of the top companies listed on Homestars for this but that was not the case. Of the quotes, Ecocomfort was the best value for the money on paper and other companies were as much as $400 more for the same if not less work. Carlos and Mike were onsite to do the work, they were on time and efficient, introduced themselves and explained it all as to what would happen and answered any questions I had. They completed the work in a timely and efficient manner and cleaned up everything, would not have even known they were here. They showed me the final product and explained some problem areas they fixed and then they were on their way. Perfect experience with a company. Wojtek followed up a few hours after they were done to make sure all was fine. Excellent company highly recommended.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Chris, thanks for leaving us such a detailed review! We pride ourselves in the work we do, so we're glad to hear that you're satisfied. Thanks again!

10/10

Used Rob for basement tape, mud and sand and could not be happier. Rob came out for a look himself and quoted me a competitive rate based on other quotes I had. He was able to start the next week and showed up on time and completed the job on schedule. The quality of the finish is great and no issues encountered at all, walls are all primed and painted now and look great. I was hesitant of getting someone else to do the work, but with no time to do it myself I relied on the reviews on this site to find and choose Rob. The reviews are accurate and you will get a great job done by Rob. I would recommend him to anyone without hesitation.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 4 people found this review helpful.
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Company Response

Thanks for the review, Chris! It was a pleasure working for you.