Terri in Toronto

I contracted with Rosedale Snow Removal for the first time this year. Yesterday was our first snowfall of the season and they arrived to shovel late this evening, 15 hours after the end of the snowfall- far too late in my opinion. The job was unacceptable - almost 30% of the area to be shovelled remains thickly covered in snow. The worker was very rude!. They are impossible to get hold of, there is no response either in person or by answering service at their phone number. I will never use them again!