Reviews

10/10

They paid attention to ALL the fine details and did a high quality job. They were fast & responsive. Very professional and cleaned everything up. They ensured we were happy and delivered perfection. Highly recommend - Just hire them!

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Hello, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We’re so happy to hear you had a great experience with our team from start to finish. On behalf of Ideal Stairs team we would like to thank you for choosing us to be a part of your project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

10/10

We had 26 windows in our 3400 square foot house replaced by Pollard about 8 years ago, and we were very pleased! Backstory: In our previous Toronto house, we replaced our 80 year old windows just before moving, so we didn't want to spend a lot. So we went with a DIFFERENT WINDOW COMPANY who had a low price - but the windows didn't last at all! Some latches broke off with normal use and the vinyl cracked when a window was closed a little too quickly. The seals quickly failed as well. I guess you get what you pay for! When we moved into our dream house ~8 years ago, we needed to replace the windows, but this time, wanted high quality windows since we planned on staying in this house for decades. So, we did our research and went with POLLARD this time, given their high quality (they were also the 2nd most expensive quote we received). Everything went smoothly and the windows look beautiful! We love the grill inserts and the large Oak trims. There was one window in the house that didn't need replacing (the previous owner had done so), so we left it. To our delight, Pollard put a new trim on that window as well (for free) to match the other windows. We hired a professional painter to stain our oak trims and the painter said these windows were the best install he'd ever seen. Eight years later, the windows look gorgeous and the seals are still great.

Approximate cost of services:
$21,000.00
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Company Response

Absolutely fantastic news. At Pollard we certainly pride ourselves on the quality of product we produce and the experience of our installation teams. We are all thrilled that you are happy with the product and feel you got excellent value. That is what its all about. Thank you again for your kind words and you are definitely correct...it isn't the cheapest that gives you the best value for your money. Thanks again, Jim