Reviews

2/10

I have made numerous requests to get a quote and information about eco government grants, and I either get put on hold or promised to get a followup call, but to no avail. customer service needs improvement.

Approximate cost of services:
$500.00
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Company Response

Andy in Delta. I apologize for any delays in getting information to you. The link to the Govt program for the grants is http://oee.nrcan.gc.ca/residential/6551, this is where you will find information on the eco grants. If you are in need of a quote for windows or doors you can send in a quote request along with your contact information, at any time to sales@westeckwindows.com this email is always monitered. Brenda, Westeck Windows & Doors Customer Satisfaction Department.

5/10

Price and quality appear good. Customer Service needs improvement. Ordered door but salesperson neglected to follow up and I have no idea when to expect delivery and installation. Numerous calls to them have not provided any further information.

Approximate cost of services:
$300.00
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